Austin-Bergstrom International Airport just announced a new service aimed at making travel easier for passengers with non-visible disabilities.
The Hidden Disabilities Sunflower Program, which officially launched in Austin on Saturday, April 1, offers a green lanyard with sunflowers to passengers with non-visible disabilities like autism, dementia, or an anxiety disorder.
Travelers experiencing these conditions may need additional time, support, or physical assistance during the flying process, and the lanyards act as a subtle visual cue for airport staff.
The initiative is part of an international program currently in place in 90+ airports in North America, and follows other recently implemented accessibility efforts at AUS. In December, the airport also opened a Mobility Lounge, a designated seating and pick-up area for people requiring mobility assistance.
Passengers can request a sunflower lanyard by emailing AUS.GuestServices@FlyAustin.com or calling 512-530-2414.
